Rubbrex Terms of Service

Last updated: 23 April 2026

Terms of Service for Rubbrex Equestrian Horse Tack Orders, OEM and ODM Engagements.

Plain-English terms covering website use, ordering, warranty, returns and intellectual property — for B2C riders and B2B OEM / ODM partners alike.

Terms Summary at a Glance

Plain-English Contracts

Every OEM / ODM agreement is written in plain English with bilingual counter-signature available.

12-Month Defect Warranty

Full manufacturing-defect cover on all silicone tack; standard industry terms thereafter.

Hassle-Free Returns

B2C returns within standard industry window; B2B terms per signed agreement.

CISG Cross-Border

Vienna Convention on the International Sale of Goods governs all cross-border transactions.

1. Acceptance of Terms

By accessing rubbrex.com you agree to these terms in full.

2. Intellectual Property

All content on rubbrex.com — logos, copy, photography, video, CAD drawings — is the property of Dongguan Silicone Chain New Material Technology Co., Ltd. and may not be reused without written consent.

3. Ordering & Payment

Wholesale and OEM/ODM orders require a signed pro-forma invoice. We accept T/T, L/C at sight, and PayPal for samples under €500.

4. Product Warranty

12-month manufacturing defect warranty on all silicone tack. Does not cover misuse, wear-and-tear exceeding industry norms, or horse-inflicted damage.

5. Shipping & Returns

Standard EU delivery via DHL Express (air) or consolidated sea freight. Faulty products are replaced free of charge within the warranty window.

6. Confidentiality & NDA

Rubbrex will sign your standard NDA or use our bilateral template before any OEM / ODM engagement. Quote files, CAD and sketches are treated as confidential by default.

7. Governing Law

These terms are governed by the laws of the People's Republic of China and the Vienna Convention on the International Sale of Goods (CISG) for cross-border sales.

Terms FAQ

Commercial Terms in Numbers

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Manufacturing defect warranty
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Quotation turnaround (standard)
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Signed before every OEM / ODM engagement
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Cross-border governing framework

Need a Bespoke Agreement?

Our sales team drafts custom OEM / ODM / distributor contracts in plain English.